Regular Charging Habits

Proper battery maintenance is critical for longevity. Always use the original charger to avoid damaging the battery. Charge when the battery reaches 20-30% capacity to prevent deep discharge. Avoid leaving the wheelchair plugged in for extended periods once fully charged. The battery warranty covers capacity decline below 60%, so regular charging ensures optimal performance.

Optimal Storage Conditions

When storing the wheelchair for long periods, keep it in a cool, dry place away from direct sunlight. Ensure the battery is partially charged (around 50%) to prevent degradation. Use a smart charger with a maintenance mode if available. Regularly check for any signs of corrosion or wear during storage to maintain functionality.

Thorough Cleaning and Inspection

Wipe down the frame and wheels with a damp cloth to remove dust and debris. Inspect tires, seat covers, and plastic components for cracks or wear. Replace consumables like tires and seat pads promptly to avoid premature damage. Clean the charger ports regularly to prevent dust buildup that could interfere with connectivity.

Software and Firmware Updates

Stay updated with the latest firmware via the official app. These updates often include performance improvements and bug fixes that enhance reliability. Ensure the wheelchair is fully charged before initiating updates to avoid interruptions. Regular updates help maintain compatibility with new features and security protocols.

Professional Servicing Guidelines

Schedule maintenance checks every 6 months or as recommended in the warranty policy. Certified technicians can inspect critical components like the motor and controller, which are covered under warranty for 12 months. Avoid DIY repairs for complex issues to preserve warranty validity and ensure safety compliance.

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